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Updated: Dec 16, 2021

Seven things you should do if you smell a gas leak inside your home

Turn off your metered gas supply. To do this, turn the valve handle to Horizontal (so that it is level with the ground). Again, it's essential to make sure you know in advance where this valve is located at your gas meter. You may need a spanner to do this.

If the smell is coming from or around your gas meter, turn them off immediately and call your gas provider straight away. Remember to call from a neighbouring property if possible, as your property may be unsafe to remain in.

Check your gas appliances are turned off.

Extinguish all naked flames - cigarettes, open fires, matches or lighters.

Do not turn any electrical appliances or switches off or on. This includes mobile phones.

If the smell is in the house and it is safe to do so, ventilate the area by opening windows and doors.

Please do not turn your gas supply or appliances on again until a registered Gas Fitter has visited your property and ensured it is safe.

Contact us now so we can help solve your gas problem easily!


Adams received a call from a homeowner who has a gas hob at their property. They could smell gas outside the night before when the hob was operating.


Our Adams Gas Fitter called the site and traced the gas fault back to a leak at the bottle station. As a result, they removed and replaced the faulty regulator. Our Adams Gas Fitter also moved the gas bottle station from the doorway and relocated it to the appropriate spot, and this was to ensure that the gas bottle station complied with the New Zealand gas regulations.

Problem solving easily.

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